Slatewood Financing LP and its group of companies (hereinafter referred to as “SWF”, “we”, “us” or “our”) acquires interests in assets, including interests in mortgage loans. Therefore, in the course of administering those interests, it may receive personal data about you.
This Privacy Policy explains how SWF processes your personal data and which rights and options you have in this respect.
Who is responsible for your personal data
SWF is a data controller of personal data provided to it for the purposes of SWF administering its interests in mortgage loans.
If you would like to know which specific SWF entity processes your personal data, please contact us using the details set out below.
Sources from which we collect your personal data
We receive your information from the legal title holder of your mortgage loan.
However, we generally ask that the title holder removes your name from any personal data shared about you, so your personal data is normally only provided to us with a customer number (rather than name) attached to enhance your privacy.
Categories of personal data
SWF processes the following categories of personal data about you:
- customer ID number;
- the first 4 digits of your postcode;
Why we process your personal data
We will process your personal data on the following legal bases:
- where it is necessary for our or a third party's legitimate interests, including for the following legitimate interests:
- reviewing payments and related data in order to manage our investments;
- selling or otherwise divesting or restructuring our assets;
- record keeping;
- resolving disputes and to establish, exercise or defend legal claims;
- where it is necessary for the performance of a contract with you or in order to take steps at your request prior to entering into such a contract; and
- for our compliance with our legal and regulatory obligations.
Sharing data with third parties
We may share your personal data with the following persons:
- with our affiliates worldwide for the purposes set out in this Privacy Policy;
- The Law Debenture Corporation and other suppliers for the purposes of servicing and administering your mortgage loan;
- third parties that we engage to provide services to SWF, e.g, IT services;
- third parties in connection with any transaction relating to your mortgage loan; and
- courts, regulators, law enforcement or other competent authorities as required or permitted under applicable law to comply with a legal obligation or for the establishment, exercise or defence of legal claims.
Security
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the personal data we hold about you. Where we share personal data with third parties, we put in place appropriate protections in accordance with our legal obligations.
International Transfers of Data
SWF uses global information systems and is part of an international corporate group. Therefore, we transfer your personal information to countries outside the EEA (the EU member states plus Norway, Liechtenstein and Iceland) for the purposes set out in this Privacy Policy. Countries outside the EEA may not have data-protection laws that are similar to those in the EEA, and the European Commission may not consider those countries as providing an adequate level of data protection.
However, when we transfer your information to another country we put in place measures (including contractual measures) to ensure that your personal data is protected in accordance with the law. If you would like more information about this protection, please contact us using the details set out below.
Data Retention
We keep your personal information in accordance with retention periods that we calculate using the following criteria:
- the length of time for which we have an interest in your mortgage loan;
- how long it is reasonable to keep records to show we have met the obligations we have; and
- time limits for making a claim or if relevant proceedings apply.
Exercising your Rights
In general, you may request access to; rectification; erasure; or restriction of processing, of your personal data. You may also object to our processing of your personal data in particular you have the right to request a copy of the personal data that we hold about you.
We do not generally rely on consent to process your personal data, but if you have given us your consent for the processing of your personal data, you can withdraw the consent at any time.
These rights are not absolute, and if we do not comply with your request we will explain why.
If you have any concerns about how your personal data is handled by us or wish to raise a complaint on how we have handled your personal data, you can contact us using the contact details shown in the “Contact Us” section below to have the matter investigated.
As we do not usually receive customer names, in responding to your complaint, we may need to ask a third party to help us identify your data based on the customer number provided to us.
Your mortgage loan is administered day-to-day by More 2 Life Limited, Baines House, 4 Midgery Court, Pittman Way, Fulwood, Preston PR2 9ZH. More 2 Life Limited will assist you with any requests, complaints or enquiries relating to your mortgage loan and processes your personal data as an independent data controller.
Changes to the Privacy Policy
SWF may make changes to this Privacy Policy from time to time by updating it and posting it on this website.
Contacting SWF
If you have any questions about this Privacy Policy or in case you want to assert your data protection rights, please do not hesitate to contact us:
Slatewood Financing LP: info@slatewoodfinancing.co.uk
If you are not satisfied with our response to your data protection queries, you can complain to the UK Information Commissioner at www.ico.org.uk. The Information Commissioner’s Office can also be contacted at +44 (0)303 123 1113.
